What Online Students Want - Six Red Marbles

WHAT ONLINE STUDENTS WANT

And how Six Red Marbles helps you deliver

STUDENT PRIORITIES

IHE + College Pulse, 2025
When unmet, these directly impact retention, persistence, and satisfaction.

Clear Navigation = Retention

Confusing layouts and unclear expectations drive frustration and withdrawals.

Instructor Presence = Belonging

When students feel invisible, persistence drops.

Timely Feedback = Confidence

Delays make accelerated courses overwhelming and discourage progress.

Relevant Content = Motivation

Busywork disconnects students from their academic and career goals.

Engaging Learning = Human Connection

Transactional courses erode trust and reduce student success.

HOW SRM ALIGNS

Outcome-driven design to close the gaps students name most.

Structure & Navigation

LMS-ready courses that reduce confusion from day one.

Faculty Support

Protect instructor time with efficient templates and checklists.

Feedback Loops

Assessments and workflows built for fast, actionable responses.

Relevance & Engagement

Assignments tied to real-world outcomes and active learning.

SRM SOLUTIONS

Semester Prep

Student-ready courses every term.

CourseStart

Rapid, high-quality draft content faculty can refine.

Product Development Workshops

Facilitated conversations to launch your next big idea.

Tiered Course Design

From light revisions (Essential) to full program redesigns (Premiere).

THE BOTTOM LINE

Don't let design gaps become retention gaps.

What Online Students Want - Six Red Marbles

Sources

  • "CHLOE 10 Report 2025," Quality Matters, 2025
  • "Consistency and Predictability as Principles for Course Design," University of Pennsylvania, 2024
  • "Student Voice 2025," Inside Higher Ed, 2025
  • "Survey: What Online College Students Need," Inside Higher Ed, May 1, 2025
  • "Surveys Are a Wake-Up Call for Colleges to Improve Online Ed," Inside Higher Ed, August 13, 2025

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