Privacy Policy

WEB SITE PRIVACY POLICY
Six Red Marbles is excited that you are taking advantage of this Site and our products. We believe very strongly that trust is one of the most important things we can earn from our highly valued users. We commit to developing and preserving this trust by cautiously protecting individual user's information.

Please read this policy on privacy and security in its entirety to understand how we will collect, use, and disseminate information on our users. This policy addresses the following areas:
Special notice to parents.
What information does this site gather about you?
What information does Six Red Marbles collect directly from your child or student?
How does Six Red Marbles use the information it collects?
With whom do we share the information we gather?
What are the security procedures in place to protect your information?
Special conditions related to registration for free trials.
Special conditions related to registration for individual purchases.
The Children’s Internet Protection Act
Amendments
Contact Us

If you have questions about this policy, we invite you to email us at privacy@sixredmarbles.com or call Customer Service at 866-632-6623.

Special notice to parents.
Children of any age are welcome to use our Site if their school is an active subscriber and if their school administrator, teacher, parent or legal guardian (“Authorized Adult”) has created an initial user account for the student to use. This registration process will require the Authorized Adult to provide your own name, mailing address, email address, phone number and, for any payments that may be required for the Software or Services, your credit card information, including billing address. Once you have registered, if you are an Authorized Adult, you may then register the child to use the Software or Services by creating a unique user name and password for each child. We strongly recommend against using the child’s real name unless you have secure access to the Software and Services. When creating a child’s account, you may be asked to provide the child’s gender, date of birth, their current school grade level, and the relationship of the child to you. We will also require a process to verify that you have given or received consent to be an Authorized Adult on behalf of the child for the purposes of providing the child’s registration information.

We are especially sensitive to privacy concerns because of the young age of many of our users. Therefore, except as described above, we do not collect any personally identifiable information on any of our users. As a result, parents can be assured that Six Red Marbles is in full compliance with federal regulations regarding online privacy, most notably the Children's Online Privacy Protection Act or COPPA (for more information, see http://www.ftc.gov/ogc/coppa1.htm). Parents who are interested in more information about their child's account may email us at privacy@sixredmarbles.com or call Customer Service at 866-632-6623.

What information does this Site gather about you?

User Account Information
When you create an account with Six Red Marbles your username will be your email address and you must create your own unique password to access various Site locations, Software and Services in future visits. When creating your account we may also ask you to identify the state or province in which your school is located, identify your school, and designate if you are a teacher, school administrator, parent or legal guardian. As stated above, we do not collect any personally identifiable information on our child users.

We recommend that you carefully protect your password. If unauthorized individuals gain access to your password, they may get access to your school’s account and information you have saved, and they could potentially misuse it or change it without your knowledge. We also recommend that if you are the Authorized Adult creating accounts for child user, that you carefully choose appropriate usernames, and, where applicable, passwords, for each child that would be difficult for a stranger to guess. In situations where an Authorized Adult will necessarily be assisting the child user with logging in and using the Software or Services (such as for our preschool and some elementary school Software), the Authorized Adult should protect the username and password for the account access. Six Red Marbles is not responsible for any change or loss of information that occurs if a username or password is misused or the subject of an unauthorized use by any person. If the username or password is acquired by an unauthorized person, we suggest you change it immediately by logging into your account information on the Site, and changing your username and password. You may review and modify your personal information at any time by accessing our Site using your password.

Usage Information
Six Red Marbles maintains a database that tracks information about activity on the Site, such as pages viewed and searches made. This activity is collected at both an individual user and aggregate level. However, since we do not collect any personally identifiable information on our users, the individual usage is anonymous.

Opting-out of providing the information we request
At any time, you may revoke your consent to allowing your child or student to use the Software or Services or refuse to allow Six Red Marbles to further use or collect your child’s or student’s personal information. Any performance data will be retained only to the extent it is anonymous, but we will no longer use any identifiable information regarding you or your child or student that you have provided. However, if you do any of the foregoing, you and your child or student will not be able to use the Software and Services.

What information does Six Red Marbles collect directly from your child or student?
Six Red Marbles collects information directly from your child or student, over the internet, in the form of the interactions that are made when participating in the Services or using the Software. Data resulting from such participation, which includes but is not limited to data on when a lesson starts and stops, the responses made to questions asked, the timing of the responses, choice of character and customizations, and the choice of lessons to play, will be used to (1) measure your child’s or student’s performance in each lesson and to adapt the lessons and Software to his or her learning needs, (2) provide you with periodic progress reports about your child’s or student’s performance with the Software and Services, and (3) improve the Software and Services. Six Red Marbles will seek your authorization prior to collecting any information from your child or student that is beyond performance related data.


How does Six Red Marbles use the information it collects?

Usage Information
Six Red Marbles uses individual and aggregate usage information to enhance the Site, our Software and our Services to best meet the needs of our user community. We will analyze this information and consider it when we are designing new or improved features for Six Red Marbles products.

Cookies
In simple terms, a cookie is a small piece of information that websites use to remember information about users. There are two types of cookies: session cookies and persistent cookies. Six Red Marbles uses session cookies during your session to track its duration and to allow the Site to function more effectively. Because of the session cookies, we can automatically close your session if no activity has taken place within a certain period of time. This is a security mechanism for you if your personal computer is in a location that is accessible to other people, such as a school classroom or computer lab.

Six Red Marbles uses persistent cookies to auto-populate login information for Authorized Adults. No other cookies are being used.

From time to time, Six Red Marbles may use your registration information to contact you regarding your use of our Software and Services, to alert you to new products, and to provide you with reports about the progress of your students or your child. We may also need to contact you to confirm your permission for your child to participate in the Services and to use our Software. Other registration information will be used to create aggregate profiles and to track information relating to our users, their locations, background and success with our Software and Services. We will use a child’s age and grade level to group performance data of children of similar age so we can assess performance by age, and improve our program.

The details of any order you may place and the Software and Services you or your child choose will be collected for our own customer service, marketing and business purposes.

With whom do we share the information we gather?

Usage Information
Except as we may believe necessary, in good faith, to comply with law or to provide the Software and Services in compliance with this Privacy Policy, we do not provide any individual usage information to any unaffiliated outside parties. From time to time we may share our aggregated information with our user community, our subscriber schools, our contracted business partners, and unaffiliated outside parties. This information is valuable for planning and assessing services that are of benefit to our users. Notwithstanding anything to the contrary, as Six Red Marbles continues to develop its business, it might sell some or all of its assets. In such transactions, customer information is generally one of the transferred business assets. An acquiring company would be required to protect all information that Six Red Marbles collects from users of our Site, Software and Services in substantially accordance with the terms of this Privacy Policy.

Subscriber Schools' Access to Information
Six Red Marbles’ features are only available to users through subscribing schools or similar institutions and through parents or legal guardians. Authorized Adultswill have access to individual usernames of users within their accounts and will have access to the usage of Six Red Marbles Software and Services by users within their accounts. Access to this information is necessary for understanding how and the extent to which the Software and Services have been used by the child and within the institution. Data is tracked within our Teacher Dashboard function (on our servers) per student. Results of student progress is aggregated per-class and per-school/district and is seen in the Teacher Dashboard accessible to the administrator of the account and any user to whom the administrator provides authorized access.

What are the security procedures in place to protect your information?
Six Red Marbles uses state-of-the-art security technology to protect against access, loss, misuse, or alteration of user information. We have deployed the latest in server, database, backup, and firewall technologies to protect all of our users’ information. All data resides in a tightly controlled and secure data center. This means that information about our users and their use of our Site, Software and Services is not accessible to unauthorized parties. However, no data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Please note that this Site, the Software and the Services are hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as the EU or other regions and by providing your personal data you consent to the use of your personal data for the uses identified above in accordance with this Privacy Policy; and the transfer of your personal data to the United States as indicated above.

Special conditions related to registration for free trials.
From time to time, Six Red Marbles will make available to its users and potential customers certain of its Software and Services on a beta use or free trial basis (“Free Trial”). In exchange for providing the Free Trial, we may ask you to provide information that identifies who you are, the institution you are employed by, and how to contact you. Registration and use of your account information for any Free Trial shall be governed by this Privacy Policy unless otherwise expressly stated on the registration page for the Free Trial.

Special conditions related to registration for individual Six Red Marbles subscriptions.
Six Red Marbles subscriptions may be made available for sale to individual adult purchasers. The sale of these individual subscriptions may be managed by an authorized Six Red Marbles business partner. It is necessary for each purchaser to provide personally identifiable information to complete a sales transaction. The collection and use of information captured in the online registration and payment process is described in a separate privacy policy that is available at the point of purchase.

The Children’s Internet Protection Act
The Children’s Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the “E-rate” program — a program that makes certain technology more affordable for eligible schools and libraries. The Site, Software and Services do not provide links to external resources or chat rooms, and do not contain any offensive or inappropriate matter. As a result, any school or library that uses the Site, Software or Services will be fully compliant with CIPA. If you would like more information about CIPA, please go to http://www.fcc.gov/cgb/consumerfacts/cipa.html

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Amendments
Six Red Marbles may amend this Privacy Policy from time to time. We will notify you by email or placing a notice on the Site regarding any material changes to our privacy and security practices. Please review all revisions to the Privacy Policy. Your continued use of the Site, Software or Services after the date of such amendment will be deemed to be your agreement to the changed terms.

Contact Us
If you have any questions about our privacy or security measures, please contact:
Privacy Officer
Six Red Marbles
Ten City Square, 3rd Floor
Charlestown, MA 02129
866-632-6623
Or email us at: privacy@sixredmarbles.com
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Last updated: July 29, 2010